Nice stop in a walk through bourbon street. Hard rock is just like all other hard rocks I've been in. The bartenders were nice, helpful and provided great advice about other bourbon street venues.
(4)
Jamie B.
Walked in with my son, and the hostess ignored us for 5 minutes. Literally, stood in front of us, looking down, talked to others, and even walked off and walked back up like if she turned away we'd disappear. Then decides to talk to me and say if we wait five MORE minutes, we can sit in a booth in the back. Even though I can see ten open tables from the hostess station. Told her to keep her table. Didnt eat there. Went elsewhere in the Quarter who happily seated us. Rude and disrespectful
(1)
Jen U.
A good stop if you are tired of eating po boys.
(3)
Lex B.
Great servers , I loved the salmon dish I ordered, I don't remember the exact name of it , but it was delicious . And it's it's really stylish
(5)
Niki W.
Thanks to our beautiful waitress tonight for making our date night so special. Lindsey is the bomb. She was funny and on point. The food was good too. Of course.
(4)
Franklin M.
I've been to a lot of HRC around the world and the food always sucks, so I don't eat here anymore. I only go to the gift shop to buy pins and a patch. George at the gift shop has the best attitude, he gets 5 stars.
(4)
Lauren R.
After being incredibly disappointed with the previous nights meal, my friend and I were very indecisive. After wandering the French quarter aimlessly, not wanting to spend a ton of money not knowing the quality, we settled for Hard Rock Cafe. Being from Los Angeles, we thought it was funny that this was the first time either of us had eaten at a hard rock. We ordered the spinach and artichoke dip, which was nothing special, but satisfying nonetheless. Then we ordered the original legendary burger to share. It was the perfect amount of food, but we rushed through our meal because it was so obnoxiously loud.
(3)
Ieisha E.
This was my very first time going to any Hard Rock restaurant. I kno that there are several around the US. The service at this restaurant was great. Our waitress was overly energetic and cool. We only ordered the variety appetizer. It was huge. There was onion rings, hot wings, egg rolls, chicken fingers, and potato skins on our plate. The wings were very good. This really reminded me of chillis bar and grill. However I think that chillis food taste better. We also ordered a virgin daiquiri with red bull in it. It taste pretty good. Overall from my experience I'll say that the food was pretty ok not so good that I have to come back. The scenery and service is awesome!
(3)
Priscilla H.
I ordered steak and potatoes and they were great. The service was excellent even though they were extremely busy. The atmosphere was that of the average hard rock cafe. Good place to eat if you are in the area.
(4)
Pamela A.
I've visited a few Hard Rock Cafe's I like seeing all the memorabilia. Yes, they are a tourist destination, but my favorite part about this one is it has the largest collection of local memorabilia of any of the Hard Rock locations. In a city that is full of music, that's a big pull for me. Stop and look, grab a drink and apps. Don't discount it just because it's on Bourbon Street, come to think of it, it's probably one of the only reasons I'd go to Bourbon Street. Friendly staff!!
(5)
Fred S.
Good atmosphere. Restroom was not cleaned and the waiter took a long time to get our order though. Waiter wasn't that friendly. Weekdays from 4PM to 6PM they have happy hour with drinks for 4USD
(3)
Sil N.
Love this place
(3)
Nicole W.
I was kind of disappointed... the food was ok (not like the pictures on the menu), but what my gripe is was the service. I know, i know its New Orleans and maybe its just the way things are there. I felt like the server was borderline rude. He walked away in the middle of my order never ask if we wanted another round (which we did) and we had to flag down a busboy to get our check. Moral of the story I will not be back.
(1)
Gypsy M.
Horrible experience. Bad food bad drinks Waste money n time.
(1)
Whitney D.
Decent food. Neat celebrity guitars on the walls as well as their clothing. Probably would not go back though.
(2)
Jess P.
Went to this location last night. It was my second time there, hadn't been in a year. Jerry was our server, he was cool. The food was delicious, the drinks were overpriced and undersized but good. We got the spinach artichoke dip for a appetizer, it was good and different definitely not traditional. I ordered the chicken n mac n cheese dish. It was so good. The macaroni was so creamy. They also let me get it with no red peppers. The bread it was served with was just as good. I like to stop at this place at least once while I'm in town
(5)
Ronnie B.
Service was great and the food was average but not bad. The place was very clean and the bar was cool. My best pick when it comes to eating on bourbon st.
(5)
Jessica I.
Went to eat here since it was attached to our hotel. They messed up our order I ordered a well done burger and got my boyfriends medium well and vice versa. Waitress sucked therefore no tip for her. Wasn't impressed.
(2)
Cindy M.
My family and I spent a wonderful weekend in the Cresent City and last night decided to dine at the Hard Rock Cafe. Our dining experience was excellent from the hostesses to our wonderful waitress, Dee. Everyone went out of their way to make us feel welcomed and to make sure we enjoyed our meal. Dee was one of the kindest and most professional waitresses we have ever had and that is saying something because we have had our share of good waiters and waitresses. Our food was all excellent as were the cocktails. The service was also fast. We throughly enjoyed ourselves. Thanks Hard Rock!
(5)
Sara M.
The service is really good, the decor is what you would expect at the Hard Rock. We loved our food. (a little pricey, but not bad.) The loud music can be overwhelming at times, but its not meant to be a romantic setting. It is a party place, and I must say, the mixed drinks are not half bad. The menu isn't always clear, for example, It would have been awesome if I had known my salad had dark meat chicken instead of chicken breast. I dont like dark meat so I ate around it. My husband's burger was fantastic! I like the nachos and a vegetarian burger i had here was stellar. I am a local, and I will keep going back. The food and service was worth it.
(4)
Robbie G.
Burgers are always good here and if you have kids they now have a guitar shaped tray that is pretty cool. The sad part is this location is small not a lot going on like other locations and the gift shop is not much either. For the price it's cheaper than most around so why complain
(4)
Kristofor N.
The place is nice. Clean for the most part. The staff is very nice and stays on top of you. They have a few cool pieces of history. The beer bottle ceiling over the bar is cool. The music videos with the song will keep you entrained. They do work hard here. The hostess tells you who your server is. Typical pricing. The AC is turned up which is a plus.
(4)
Amanda P.
I ate here because I was attending a conference nearby. I stopped in for an early lunch right when they opened. There isn't much on the menu for vegetarians, and the veggie burger on the menu didn't look great, but I asked for the meatless patty on a different burger and they were happy to oblige. The iced tea was good, and the fries were excellent; the burger was okay. My server was very attentive, though there was no one else in the restaurant until I was almost finished eating. It was all particularly overpriced, and I can't see eating at a Hard Rock again unless I had no better options.
(3)
De'Janae M.
Amazing place to eat and the service is amazing. The food is overall orgasmic. Great place for family, groups, and etc. the food is a bit pricey depending on your taste. I came as group with family and we had an wonderful time. We walked away happy and full with our HARD ROCK CAFE experience .
(5)
Stephanie L.
The food and service was OK. Not bad but just your typical tourist trap. We were just looking for normal american food rather than creole/ cajun. Definitely a bit expensive for what you get..
(3)
Winifred R.
H.O.R.R.I.B.L.E!!! Both my brother and I had a piece of SPINACH at the bottom of our chocolate milkshakes. When I told the server he just said "Oh okay" and walked away. The manager did come over but this totally ruined our meal. The server messed up multiple orders and did not do a good job.
(1)
Doreen T.
We came in for happy hour and had such a great time! Our bartender's name was Norman, and he was awesome. So much so, we came back the next day and had a great time! We had several items on the menu, my favorite was the hot wings! Everything else was just ok, kind of bland for me. Drinks were great!
(5)
S M W.
Great location Great atmosphere Great for groups Had pulled pork sandwich THREE TIMES....amazing!!
(4)
Opinionate D.
As with all Hard Rocks, it's a Hard Rock - don't expect anything more. We did not eat but did consume some jello shots (it was Mardi Gras after all). The bar tenders were pleasant enough, but the bet thing was the guy in the gift shop. He's a hoot. If memory serves (did I mention it was Mardi Gras) I think he was tall and blond and a very good friend of Dorothy. He should run his own store.
(3)
Jolie D.
If you've been to one, you've been to all. I had fajitas, which were ok. That's all I'll say about the food. We came on Lundi Gras with a group of six. The host with dreadlocks was a little rude, enforcing that we "don't pass behind the line before our table is ready!" (God forbid!) Then we were sat in a side room, in the very back near the kitchen when a whole bunch of other tables were open. At least our server was sweet and attentive.
(2)
Amy R.
Great service, great food, and great prices! One of my favorite hard rocks I've been to out of at least 25. Also has great memorabilia! Definitely recommended, especially if you're under 21 and wanna eat on Bourbon street lol.
(5)
Matthew D.
Service has always been good, even on busy days. Waiters are usually prompt and attentive. Menu is standard, along with their prices. On a busy day where they said their kitchen was backed up, our food was out faster than some fast food chains. For the area of NOLA it is in, the location is very clean. Has a bar for any waits, though always been seated immediately. And a gift shop.
(4)
Colin P.
Nice new location. Friendly staff.
(4)
Susie G.
Had a great time, food was great, fun atmosphere! Girls, the bathrooms are pretty good!
(5)
Pascal W.
There are those times when you wished you had just ordered in. This was one of those events. I ordered a veggie burger with onion rings. The burger was basically raw and no flavor. It had a whole bell pepper crushed and grilled on the burger. The service was ok. Biggest complaint was with the taste of the burger and lack serving size. I ordered a side on onion rings which we got 5 small rings for $6.95. The burger was a premade patty and was $13.95. This was a very disappointing meal. Hard rock should really evaluate their vegetarian meal options. This was a big mistake that I want make again.
(1)
Justin D.
In a nutshell the food was OK but the service was awful. Although we were seat quick the server was very aloof and messed up several of the item requested.
(2)
Ted W.
We arrived late and they had tables free. This is one of the few places that is open and "half way" family friendly. We had excellent service and quick service. The food was great. The vegetarian burger was pretty good as was the vegetarian sandwich.
(4)
Jim R.
Like your music and service hot...and your burgers luke warm and youir fries old and cold? This is the place for you. Great service, lousy food. 'Nuff said. If you eat in New Orleans, don't stop here...enjoy the local food. This ain't it!
(1)
Jason. R.
Was told the wait will take 30 mins, try 1 1/2. Also didn't know that we would have to sit in front of the stage to eat our dinner. The to top it off crap local bands play during our meal. Food was ok nothing special. They did screw up my wife plain hamburger. By the shirt say you where there and go find some place better to eat.
(2)
Daniel Z.
The coleslaw was dry and the ribs had some sort of unseen mysterious skin underneath. Will not come back. Oh and the side portions are served in a shot glass... LOL?!
(2)
Bill U.
Go eat Cajun food! Loud and bad food. The star is for the service. Went with the Blacked Chicken Alfredo . Noodles cold, chicken tasteless and sauce was bland.
(1)
Anastazia V.
Meh, definitely not the best food. I ordered the ribs- they were burnt and not very meaty. I asked for none of the sides because I don't eat them and they all still came on my plate:(. My boyfriend ordered the jumbo sampler and liked some of the stuff but not everything. They did have $3 mimosas which was a plus. It's a cool atmosphere but the food is not good.
(2)
Chloe E.
Service at the bar was great! Gipsey was a great bartender!
(5)
Angella S.
Came down to the city for a weekend getaway with my sister, and we decided to go to Hard Rock Cafe our first night in New Orleans. She wanted steak and I wanted wings and a burger. We decided on Hard Rock since they had all three and we would both be satisfied. Everything was at least decent, but the wings were the highlight! First, let me start off about the service. The hostess at the stand was nice and prompt, and the guy who seated us was pleasant as well. Our waitress, Becca, was very nice and attentive. She had quite a few other tables because it was after 10 on a Friday night, but she was still awesome! Now on to the food...we shared an order of wings for an appetizer and got them buffalo style. You can really taste the smoke flavor and the buffalo sauce gives them a nice kick as well. There's a perfect balance of smokiness and heat and they were sooo good! My sister ordered the NY strip steak and she enjoyed it. I tried a piece of it, and I didn't care for it that much...but I just recently started eating steak so it may have just been my tastebuds. I ordered the big cheeseburger which has a 1/2 pound patty that comes with three slices of cheese (I got American). It has to be made with some pretty lean ground beef because the patty seemed to be a 1/2 pound after cooking as well. It was seasoned well, but I asked for it to be cooked medium and it was on the verge of well done which is definitely too "done" for my liking. The brioche bun was very dense and too thick so I ended up cutting half off the top of my bun. Overall it was still a good burger. FYI...the wings were so good that my sister wants to go back before we head out lol
(4)
Tania L.
One night in NOLA i decided to let others decide where we should dine. In the city of gumbo, cajun, creole jambalaya, po'boys... What do they pick??? The Hard Rock... At first, i thought it was a joke and that we were simply going to rampage the gift shop (like we had done on several other locations). Sadly i was mistaken. So, here we go, wait is 30 minutes;that alone could have been a deterrent but we were glutton for punishment. When it was pur turn to be seated we were placed right under the vent with A/C pumping full speed, we did "the shuffle" trying to seat those who suffered the most the furthest (we asked for a different seating arrangement but it was packed). Drinks/cocktails came with no price (RED flag). We got onion rings (fairly good but NOT the best i had at HRC), salmon (only good dish of the night), ribs (dried and barely warm), steak (asked for medium rare and got medium-well, after a 20 minute wait... dreaded how much longer it'd he for a new one and chose to eat what i had)... The tattooed server was very nice and accommodating but that didn't prevent us from not being rather disappointed with our meal. Next time I am tempted to let someone else choose where we dine in NOLA (or anywhere else for that matter), I'll remember this experience and say "oooh heeel noooo--ooooo"
(2)
Jessica S.
I know what you're thinking... Hard Rock Cafe? Really? Yeah. But just for drinks... Twice. Went on Saturday and we each got out own little bottles of bubbles. Yasss!! That made for the beginning of a fun morning! Sunday was--duh--Sunday Funday, so the mimos were $3 of delicious. Not sure about the food. I'm sure it's pretty standard all around. But definitely hit them up for at least Sunday Funday!
WHY WOULD ANYONE, EVEN A TOURIST, EAT HERE? My last Hard Rock $50 comp card was expiring so I ordered a lot of take-out. I was going to dine in but their 1997-ish sickly-palid, overly-pierced, mowhawked, and tatted decor/wait staff creeped me out. But the surly patrons were even sadder... ABSOLUTELY WORST RIBS I'VE EVER HAD (SEE PIC) Hard Rock's blasphemy to well-meaning hogs everywhere were so charred that the few shreds resembled burned pulled-jerky. It's obvious (I'm from a beef producing family) that the cheapest cuts were sourced and then doused heavily in BBQ sauce to hide their nastiness. NON POSTED DRINK PRICES Who orders a drink and relies upon their waitress to quote the "going rate" even on a beer!? Not a single cocktail price is posted in Hard Rock's menu (see pics). LISTEN-UP TOURISTS! GO HERE INSTEAD: Nearby festive bars with cheaper, way better food: Cajun Mike's, Yo Mama's, MRB's, Walk On's, Desire, Felipe's; and finer happy hours at Domenica, SoBu, Tableau, Lüke.
(1)
Ashley B.
Second time I have eaten at a hard rock cafe. Awesome as usal! I had a giant burger and got the $14 cocktail that you actually get to keep the glass. Desert was also sooo good. Hilly recommend coming here!
(5)
Will G.
This has to be one of the nicest buildings and restaurants on Bourbon Street. Clean, smells good inside, cold drinks, decent food, bad azz bar & atmosphere. Good Eats & Cheers!
(4)
Carlos C.
It was HRC good, no better no worse. Food took a little longer than I expected, but not too bad. My son had one of their burgers and I had the jambalaya which I think is only available in NOLA.
(4)
Tiff C.
Normally I would nevah, evah evah evah, go to a damn Hard Rock Cafe in one of the best food cities in the world, but I did. I'll liken it to one of those one night stands..you know, the ones where afterwards, when you do the walk of shame home, and oddly enough you don't feel guilty about it 'cause the person was kinda hot, and not crazy, and you actually gave them your real phone number. The Hard Rock was kinda like that. We only went because it started to rain and I could not get my bone straight flat ironed hair wet. It was close to our hotel, but too early for us to check in. We were hungry and this was the first place that was easy to duck inside from the rain. Surprisingly, the food was good and I had one of the best drinks of all the drinks I had in New Orleans. The Big Kablue-Na is SUPER GOOD!!! My friends loved the twisted mac & cheese, the grilled chicken arugula salad was yummy, and both the burger and club sandwich was delicious. Service was very good and it was a nice start to our weekend. I would totally come back and eat here even if it's a restaurant chain. Good food is good food.
(4)
Ryan W.
Didn't eat much but had a few beers and chicken nachos best nachos I have had in a very long time
(5)
Jeremy M.
Poor Hard Rock. The legend wants the legacy back. The ambience is always good and the music is nice. But the originality is gone and their mission for awesome food. Their New Orleans Local Legend burger had for its special ingredient... mac and cheese... ????? Why not Cajun spices or crawfish or shrimp or some concoction that spoke and said "Now that is a bite.of New Orleans". Very uninspired. And their deserts have weathered even worse. What used to be a threatening tower of ice cream is now a measly morsel at the full price of their once great sunday. Ceasar cries "Et tu Brutus?"
(3)
Kate I.
Had to have a steak, but wanted moderate pricing (def not Morton's or Ruth Criss price tonight). What our awesome waiter Antonio brought was a carnivore's delight. Rather would have had the fries than the mashed taters. The cut fries are crisp & perfect. The broccoli was decent, it had a crunch but the end of stalk was wilted. Everyone else in the group enjoyed their meals ad well. We were seated & waited on promptly. Antonio made a fresh pot of decaf for us automatically. Def not servin the old pot. New Orleans has the best Hard Rock Cafe I've been to & I'be been to the majority of the ones in the states. Definitely recommend!
(5)
Frenchel P.
My party & I were throughly pleased with our menu selections tangy wngs, cowboy steak, Cesar w/salmon (perfectly grilled), Arnold Palmer, margaritas....along w/ EXCELLENT, COURTEOUS service provided by manager Mark, Host Ashley, and server Kelly. naturally New Orleans
(5)
Jenna N.
It's pretty fun here. We came for lunch and didn't have to wait at all for a table. The service was good. We only came for dessert: the Apple cobbler. I'm not a fan of the cobbler but my mom loved it. Air conditioned. Clean. A little pricey. Great place to go while you wait to go to the airport.
(4)
Lo S.
Average. I could end there butttt...Lemme explain. I've been to Hard Rock ALLLL over the world. (That's really sad and pretty cool at the samn D@MN time) At this particular location, we landed here after several, errrrrr...Frozen drinks. It's Bourbon. It was uber-crowded. I have no idea of the time. But after 9-10pm, it matters not. Alll the restaurants are busy. When your hungry...you'll eat anywhere that has the shortest line. That was this place. We waited like 40 minutes after being told 25. They also make you toss your drinks from outside. WHHHHAAATTTT?!?!?!? Come again? I didn't hear you. You said throw this delicious combination of frozen amazing that I have waited 3 years for? All the other restaurants let you do it. BLAAAAAHHH!!! Ole party pooper people. Anyhoolio....I ordered a Arugula salad and fries. (yes I know. Confused, much?) My friends ordered some Chicken pasta dish and Wings. ALL OF US WERE Hungry enough to slurp Crawfish heads in abundance and we didn't eat all of our food. That's telling, is it not? I prefer local cuisine over over-hyped vanilla American burger and fries joints any day. I keep getting dragged to them by my friends that don't share the same enthusiasm for local culture. My recommendation: Enrich your spirit and Just eat authentic Cajun food when you're in New Orleans. Go to the places that provide a great NOLA experience.
Came in on a Thursday night and was quickly seated with my husband. Service was prompt and friendly and the food was pretty good. The bruschetta appetizer was our favorite!
(5)
Karen L.
The decor is the only reason I didn't give this HRC a one-star rating. The food at every HRC we go to is getting blander and more generic; and the quality of the food is going downhill. On top of that, service at this HRC is HORRIBLE. Do they train their servers to ignore their customers or what?
(2)
James P.
Really disappointing. Service really poor. Food marginal. Would not recommend.
(1)
Danielle J.
How did this place get such high ratings? We went here because some in our party don't eat seafood so options were limited in a short notice. I wish I had skipped lunch. There was a group of us and I will say that we were seated promptly and that our server was awesome. The food was overpriced and noone liked their meals. This wasn't a picky group obviously because they chose a chain restaurant. None of us finished our meals. Nothing else is even noteworthy.
(1)
Monica B.
Yes, it is a hard rock but it is in the heart of the French Quarter so it definitely has its own twist. lets start with the "Ehhh..." The food was ok. I hate seafood so my options for eating on bourbon were slim, so we came here. I had a pulled chicken sandwich and it was good. Not memorable, not something I would order again but still good. What made this review 4 stars was the amazing service from start to finish. Hostess, busboys and especially servers made sure that we were being treated like royalty. It was a much better experience than the one we had a previous night in a fancy restaurant. Its a great getaway from the overwhelming noise snd smells of bourbon while still keeping up the ambiance.
(4)
Mario P.
As usual , warning, I'm a Hard Rock Fan. The food as usual is very predictable , consistent and generally reliable. During this trip, I was what I expect , ok food, overpriced. The cold beers in draft, particularly the local craft was awesome. As usual the staff and waitress did a very good job and are friendly . Always worth at least a stop during a trip.
(4)
Thomas A.
Hard Rock Cafe is pretty much the same in the places we've been to them. They have consistent products, service and atmosphere which is a safe thing if you're not into venturing much into the local cuisine or food scene. We just stopped here to buy a t-shirt as we have eaten at Hard Rocks in Helsinki and Copenhagen. The atmosphere is always pleasant and the staff are always pleasant.
(3)
Brandon C.
If you are looking for a place that might have a table fairly quickly that is above fast food in taste and price, but can still accommodate poorly dressed and slightly buzzed clientele who don't want to spend a fortune or tempt fate with spicier local fare, this could be the one. This Hard Rock has cool looking Dr. Seuss like floors, but is otherwise a bit on the ordinary side. The move to this location was probably a must for the Hard Rock brand, but it does not inspire. The food and the service are commensurate with other Hard Rock locations. However, when you look around and see un-bussed tables or go into restrooms that are not exactly clean, you don't always leave feeling great about the experience. That was my experience here. The service here is good, but could be even better.
(3)
Chris A.
I've visited my fair share of Hard Rock Cafes around the Southeastern United States, and they're all pretty much the same. The best of the best is usually hovering around a 7.5/10, with the mess-ups usually earning a 3/10 from me. This time was a 7/10. The onion rings appetizer was good, crisp, not soggy, and came with a delectable barbecue sauce that I can still remember vividly. The Local Legendary burger at this location was a normal burger with crawfish tails all up inside it, and it worked wonderfully. I haven't had one like that before, and I really enjoyed it. If it wasn't for the semi-usual below average service, I would have dished out a 4-star review.
We ate here for dinner on our first night in New Orleans. For appetizers, we had the balsamic tomato bruschetta which was fantastic. The bread was toasted perfectly, the tomatoes were fresh, and it was topped with just enough oil. It was 4 of us and we all got the jambalaya. It was very good. Very flavorful, the shrimp were huge, and the portion sizes were great. For dessert, we had the hot fudge brownie and ice cream, which had way too much whipped cream and the apple cobbler with ice cream, which was light and delightful (the caramel sauce was to die for). My only complaint was that our server charged us for an extra drink and I had to send the check back twice in order to get it fixed. Overall good experience - great food and good service.
(4)
Racheal Y.
The Hard Rock Cafe French Quarters New Orleans has a great atmosphere they play awesome videos while you dine. We had the arugula salad minus the grill chicken with ex pecans and a veggie burger topped with portobello mushroom, zucchini, squash, & Swiss cheese it came with season fries with your choice of sauces. The salad was refreshing but and I enjoyed it but my dining partner said it was a bit to tangy.
(4)
Mary R.
Had the BBQ bacon cheeseburger with seasoned fries. Burger was cooked perfectly and the fries were flavourful. Not a long wait to be served.
(4)
Joseph H.
Typical Hard Rock. Awesome food. I've been to Hard Rocks all over the globe, and somehow the taste of the food never varies from place to place. That's not a bad thing either. The pulled pork is my go to.
(5)
Chas P.
Great BBQ ribs pork chic. Had a taste and when I saw what they looked like had to order. I'd go back.
(4)
John F.
Best Hard Rock Cafe I've ever been to. Food great. Drinks great.... Loved the mojitos. Great, great service. Kiley the manager treated us like family. Our waitress was fab too. I had the pulled pork and my wife had the jambalaya. Both were excellent. Big thumbs up.
(5)
Elsa M.
Who goes to New Orleans and hits up the Hard Rock? This idiot right here. AGH! I should have been smarter. All the great food options, but I was in a hurry and just wanted to grab a to-go order before heading back to my hotel and setting up Part 1 of the Bachelorette festivities for my girl. A friend and I ordered at the bar. I got two appetizers: a side salad and a skewer of shrimp. While I waited, I ordered a Hurricane. The Hurricane was made with nothing but syrup and tasted like sweet, sweet crap! My two appetizers took almost 45 minutes to come out and, when they did, they came out as a shrimp salad, not a shrimp skewer and salad. The poor bartender had to run back and forth to the kitchen for ever order, but was kind enough to go back and have them change it. Normally, I wouldn't mind a shrimp salad, but I had it in my mind that I was going to have a cold salad and a warm skewer, not a lukewarm salad. Anyway, they changed it -- so I thought. When I got back to the hotel, I noticed that they just took the shrimp off the salad and put it in a separate container. They didn't even put it on a skewer at all! The lettuce on the salad was therefore warm and a bit soggy. And the shrimp itself wasn't really cooked well at all. Don't go here. There's no reason. Even if you are in a hurry, just eat at your hotel. Chances are whatever is in the vending machines will be better than takeout from here.
(1)
L M.
Don't go if you're not starving to death. Service is okay. Food is barely mediocre. It's New Orleans, tons of great places to go!
(3)
Big D.
The food was good, chicken slightly dry but overall good. The service was slow for myself and others. I witnessed one table walk out due to no server visit. Another table appeared to almost leave but then the server went to them. The staff seemed upbeat and happy though.
(3)
Queenie D.
BIG SHOUT OUT TO THE FABULOUS GEORGE AT THE GIFT SHOP REGISTER. -you totally rock, and our five minutes encounter was the most memorable part of our day trip to the Big Easy. You, sir, embody what fabulous mean. As usual, my trip to a Hard Rock Cafe is due to my mother's ever growing (and slightly alarming) collection of HRC t-shirts ... this growth can be blamed on me since everywhere I go, I buy one of these t-shirts, and this is the first time I gave HRC a five star review all due to a super rockin experience we had with George. The selection of souvenirs were nothing extravagant, but we did find the ever classic white t-shirt with the logo and the city name. On most HRC, you do find the total rocker, biker, and hippie type with their tats, piercings, colored hair, spiky accessories and etc which is what HRC should be... heck, it is a cafe made for hard rockers right? but with the array of the wonderful personalities that had come and gone this place, out of the many people I have encountered under the roof of HRC, one stands out- did I say George already? lol. but yeah, I think I have drooled enough. Thank you George... you catapulted New Orleans Hard Rock Cafe as one of my looked forward to destinations... who cares looking at left over memorabilia of long gone rock stars when there is one rockin' it at the store?
(5)
Vonda P.
Let me preface this by saying I've gone to many Hard Rock Cafes prior to invention of YELP so I don't have reviews of them on here but my review on this one is in comparison to the others. Dallas NY Houston Chicago Phoenix Atlanta Vegas Miami Memphis... among others. The food had always been great. But here at the New Orleans location it was just so so. The wings were good. BUT the Mac n cheese with chicken was extremely bland. Pasta wasn't cooked in salty water so my adding salt afterwards did no good. I added lots of pepper trying to add some flavor but.. meh BLAND!!! Ckn was dry. Garlic bread tasted like it was soaked in lemon. Was nasty! I didn't want to send back for fear of what they do with the next thing they bring out. Very disappointed. The memorabilia is cool and all and server was OK. Happy and dancing around and stuff but I'm just not sure how ya can mess up Mac n cheese. And $17 mac n cheese? I was expecting to eat more than three bites. :( UPDATE---I am updating this and changing my 2 star to a 1 star. Our original charge to our credit card went through (Including the tip). Then they charged us again just for the tip portion a day later. We have submitted this erroneous charge to our cc company and referred it to Hard Rock's manager so they can take off that additional charge which is just for the tip. Very shady... meh.
(1)
Jeremy T.
Love eating here when I'm in the quarter, great food, great location along the river walk, great atmosphere, can't wait go back when I get home.
(5)
Sandy L.
Hubby and I decided to stop here as they were on the way back to our hotel. We were seated promptly, but it took about 5 minutes before a waiter came to our table which is a little long to me to not even be acknowledged. The rtest of the meal was fantastic! Our server Joe was also pretty good. We ordered the pulled pork nachos as an app to share which was pretty good. They were piled high and there was no shortage on cheese though. The only surprising thing is that the pulled pork had no barbecue sauce which is what you would expect from vinegar based sauces. Both hubby and I ordered the ribs which came with a rack of ribs, ranch barbecue beans, chunk of cornbread, and a small side cup of cole slaw. The rib rack was HUGE on both our plates and tasted great! I didn't think too much of the beans and personally don't prefer vinegar based coleslaw, but hubby enjoyed both. Although the cornbread was a little dry and crumbly, it tasted perfect with the extra side of barbecue sauce I requested.
(3)
Rebustino B.
A little disappointed that they didn't have a local legendary burger the time I went but the tango burger was excellent. For desert a must try is the Oreo cheesecake. Service was pretty good.
(3)
Kaitlin H.
Why eat at Hard Rock Cafe when you're on bourbon street, or even in New Orleans?! The menu is comparable to Applebee's and is way pricey. There's so many great places to eat in Nola, don't waist your time or money...also, never upgrade your cocktail to the larger glass...I've never paid $13/14 dollars on a drink and not got nothing but juice, just throwing out a necessary warning.
(2)
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Address :125 Bourbon Street
New Orleans, LA, 70130
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Street Bike Parking : No Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Touristy Noise Level : Loud Alcohol : Full Bar Outdoor Seating : No Wi-Fi : Free Has TV : Yes Waiter Service : Yes Drive-Thru : No Caters : No
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Curtis B.
Nice stop in a walk through bourbon street. Hard rock is just like all other hard rocks I've been in. The bartenders were nice, helpful and provided great advice about other bourbon street venues.
(4)Jamie B.
Walked in with my son, and the hostess ignored us for 5 minutes. Literally, stood in front of us, looking down, talked to others, and even walked off and walked back up like if she turned away we'd disappear. Then decides to talk to me and say if we wait five MORE minutes, we can sit in a booth in the back. Even though I can see ten open tables from the hostess station. Told her to keep her table. Didnt eat there. Went elsewhere in the Quarter who happily seated us. Rude and disrespectful
(1)Jen U.
A good stop if you are tired of eating po boys.
(3)Lex B.
Great servers , I loved the salmon dish I ordered, I don't remember the exact name of it , but it was delicious . And it's it's really stylish
(5)Niki W.
Thanks to our beautiful waitress tonight for making our date night so special. Lindsey is the bomb. She was funny and on point. The food was good too. Of course.
(4)Franklin M.
I've been to a lot of HRC around the world and the food always sucks, so I don't eat here anymore. I only go to the gift shop to buy pins and a patch. George at the gift shop has the best attitude, he gets 5 stars.
(4)Lauren R.
After being incredibly disappointed with the previous nights meal, my friend and I were very indecisive. After wandering the French quarter aimlessly, not wanting to spend a ton of money not knowing the quality, we settled for Hard Rock Cafe. Being from Los Angeles, we thought it was funny that this was the first time either of us had eaten at a hard rock. We ordered the spinach and artichoke dip, which was nothing special, but satisfying nonetheless. Then we ordered the original legendary burger to share. It was the perfect amount of food, but we rushed through our meal because it was so obnoxiously loud.
(3)Ieisha E.
This was my very first time going to any Hard Rock restaurant. I kno that there are several around the US. The service at this restaurant was great. Our waitress was overly energetic and cool. We only ordered the variety appetizer. It was huge. There was onion rings, hot wings, egg rolls, chicken fingers, and potato skins on our plate. The wings were very good. This really reminded me of chillis bar and grill. However I think that chillis food taste better. We also ordered a virgin daiquiri with red bull in it. It taste pretty good. Overall from my experience I'll say that the food was pretty ok not so good that I have to come back. The scenery and service is awesome!
(3)Priscilla H.
I ordered steak and potatoes and they were great. The service was excellent even though they were extremely busy. The atmosphere was that of the average hard rock cafe. Good place to eat if you are in the area.
(4)Pamela A.
I've visited a few Hard Rock Cafe's I like seeing all the memorabilia. Yes, they are a tourist destination, but my favorite part about this one is it has the largest collection of local memorabilia of any of the Hard Rock locations. In a city that is full of music, that's a big pull for me. Stop and look, grab a drink and apps. Don't discount it just because it's on Bourbon Street, come to think of it, it's probably one of the only reasons I'd go to Bourbon Street. Friendly staff!!
(5)Fred S.
Good atmosphere. Restroom was not cleaned and the waiter took a long time to get our order though. Waiter wasn't that friendly. Weekdays from 4PM to 6PM they have happy hour with drinks for 4USD
(3)Sil N.
Love this place
(3)Nicole W.
I was kind of disappointed... the food was ok (not like the pictures on the menu), but what my gripe is was the service. I know, i know its New Orleans and maybe its just the way things are there. I felt like the server was borderline rude. He walked away in the middle of my order never ask if we wanted another round (which we did) and we had to flag down a busboy to get our check. Moral of the story I will not be back.
(1)Gypsy M.
Horrible experience. Bad food bad drinks Waste money n time.
(1)Whitney D.
Decent food. Neat celebrity guitars on the walls as well as their clothing. Probably would not go back though.
(2)Jess P.
Went to this location last night. It was my second time there, hadn't been in a year. Jerry was our server, he was cool. The food was delicious, the drinks were overpriced and undersized but good. We got the spinach artichoke dip for a appetizer, it was good and different definitely not traditional. I ordered the chicken n mac n cheese dish. It was so good. The macaroni was so creamy. They also let me get it with no red peppers. The bread it was served with was just as good. I like to stop at this place at least once while I'm in town
(5)Ronnie B.
Service was great and the food was average but not bad. The place was very clean and the bar was cool. My best pick when it comes to eating on bourbon st.
(5)Jessica I.
Went to eat here since it was attached to our hotel. They messed up our order I ordered a well done burger and got my boyfriends medium well and vice versa. Waitress sucked therefore no tip for her. Wasn't impressed.
(2)Cindy M.
My family and I spent a wonderful weekend in the Cresent City and last night decided to dine at the Hard Rock Cafe. Our dining experience was excellent from the hostesses to our wonderful waitress, Dee. Everyone went out of their way to make us feel welcomed and to make sure we enjoyed our meal. Dee was one of the kindest and most professional waitresses we have ever had and that is saying something because we have had our share of good waiters and waitresses. Our food was all excellent as were the cocktails. The service was also fast. We throughly enjoyed ourselves. Thanks Hard Rock!
(5)Sara M.
The service is really good, the decor is what you would expect at the Hard Rock. We loved our food. (a little pricey, but not bad.) The loud music can be overwhelming at times, but its not meant to be a romantic setting. It is a party place, and I must say, the mixed drinks are not half bad. The menu isn't always clear, for example, It would have been awesome if I had known my salad had dark meat chicken instead of chicken breast. I dont like dark meat so I ate around it. My husband's burger was fantastic! I like the nachos and a vegetarian burger i had here was stellar. I am a local, and I will keep going back. The food and service was worth it.
(4)Robbie G.
Burgers are always good here and if you have kids they now have a guitar shaped tray that is pretty cool. The sad part is this location is small not a lot going on like other locations and the gift shop is not much either. For the price it's cheaper than most around so why complain
(4)Kristofor N.
The place is nice. Clean for the most part. The staff is very nice and stays on top of you. They have a few cool pieces of history. The beer bottle ceiling over the bar is cool. The music videos with the song will keep you entrained. They do work hard here. The hostess tells you who your server is. Typical pricing. The AC is turned up which is a plus.
(4)Amanda P.
I ate here because I was attending a conference nearby. I stopped in for an early lunch right when they opened. There isn't much on the menu for vegetarians, and the veggie burger on the menu didn't look great, but I asked for the meatless patty on a different burger and they were happy to oblige. The iced tea was good, and the fries were excellent; the burger was okay. My server was very attentive, though there was no one else in the restaurant until I was almost finished eating. It was all particularly overpriced, and I can't see eating at a Hard Rock again unless I had no better options.
(3)De'Janae M.
Amazing place to eat and the service is amazing. The food is overall orgasmic. Great place for family, groups, and etc. the food is a bit pricey depending on your taste. I came as group with family and we had an wonderful time. We walked away happy and full with our HARD ROCK CAFE experience .
(5)Stephanie L.
The food and service was OK. Not bad but just your typical tourist trap. We were just looking for normal american food rather than creole/ cajun. Definitely a bit expensive for what you get..
(3)Winifred R.
H.O.R.R.I.B.L.E!!! Both my brother and I had a piece of SPINACH at the bottom of our chocolate milkshakes. When I told the server he just said "Oh okay" and walked away. The manager did come over but this totally ruined our meal. The server messed up multiple orders and did not do a good job.
(1)Doreen T.
We came in for happy hour and had such a great time! Our bartender's name was Norman, and he was awesome. So much so, we came back the next day and had a great time! We had several items on the menu, my favorite was the hot wings! Everything else was just ok, kind of bland for me. Drinks were great!
(5)S M W.
Great location Great atmosphere Great for groups Had pulled pork sandwich THREE TIMES....amazing!!
(4)Opinionate D.
As with all Hard Rocks, it's a Hard Rock - don't expect anything more. We did not eat but did consume some jello shots (it was Mardi Gras after all). The bar tenders were pleasant enough, but the bet thing was the guy in the gift shop. He's a hoot. If memory serves (did I mention it was Mardi Gras) I think he was tall and blond and a very good friend of Dorothy. He should run his own store.
(3)Jolie D.
If you've been to one, you've been to all. I had fajitas, which were ok. That's all I'll say about the food. We came on Lundi Gras with a group of six. The host with dreadlocks was a little rude, enforcing that we "don't pass behind the line before our table is ready!" (God forbid!) Then we were sat in a side room, in the very back near the kitchen when a whole bunch of other tables were open. At least our server was sweet and attentive.
(2)Amy R.
Great service, great food, and great prices! One of my favorite hard rocks I've been to out of at least 25. Also has great memorabilia! Definitely recommended, especially if you're under 21 and wanna eat on Bourbon street lol.
(5)Matthew D.
Service has always been good, even on busy days. Waiters are usually prompt and attentive. Menu is standard, along with their prices. On a busy day where they said their kitchen was backed up, our food was out faster than some fast food chains. For the area of NOLA it is in, the location is very clean. Has a bar for any waits, though always been seated immediately. And a gift shop.
(4)Colin P.
Nice new location. Friendly staff.
(4)Susie G.
Had a great time, food was great, fun atmosphere! Girls, the bathrooms are pretty good!
(5)Pascal W.
There are those times when you wished you had just ordered in. This was one of those events. I ordered a veggie burger with onion rings. The burger was basically raw and no flavor. It had a whole bell pepper crushed and grilled on the burger. The service was ok. Biggest complaint was with the taste of the burger and lack serving size. I ordered a side on onion rings which we got 5 small rings for $6.95. The burger was a premade patty and was $13.95. This was a very disappointing meal. Hard rock should really evaluate their vegetarian meal options. This was a big mistake that I want make again.
(1)Justin D.
In a nutshell the food was OK but the service was awful. Although we were seat quick the server was very aloof and messed up several of the item requested.
(2)Ted W.
We arrived late and they had tables free. This is one of the few places that is open and "half way" family friendly. We had excellent service and quick service. The food was great. The vegetarian burger was pretty good as was the vegetarian sandwich.
(4)Jim R.
Like your music and service hot...and your burgers luke warm and youir fries old and cold? This is the place for you. Great service, lousy food. 'Nuff said. If you eat in New Orleans, don't stop here...enjoy the local food. This ain't it!
(1)Jason. R.
Was told the wait will take 30 mins, try 1 1/2. Also didn't know that we would have to sit in front of the stage to eat our dinner. The to top it off crap local bands play during our meal. Food was ok nothing special. They did screw up my wife plain hamburger. By the shirt say you where there and go find some place better to eat.
(2)Daniel Z.
The coleslaw was dry and the ribs had some sort of unseen mysterious skin underneath. Will not come back. Oh and the side portions are served in a shot glass... LOL?!
(2)Bill U.
Go eat Cajun food! Loud and bad food. The star is for the service. Went with the Blacked Chicken Alfredo . Noodles cold, chicken tasteless and sauce was bland.
(1)Anastazia V.
Meh, definitely not the best food. I ordered the ribs- they were burnt and not very meaty. I asked for none of the sides because I don't eat them and they all still came on my plate:(. My boyfriend ordered the jumbo sampler and liked some of the stuff but not everything. They did have $3 mimosas which was a plus. It's a cool atmosphere but the food is not good.
(2)Chloe E.
Service at the bar was great! Gipsey was a great bartender!
(5)Angella S.
Came down to the city for a weekend getaway with my sister, and we decided to go to Hard Rock Cafe our first night in New Orleans. She wanted steak and I wanted wings and a burger. We decided on Hard Rock since they had all three and we would both be satisfied. Everything was at least decent, but the wings were the highlight! First, let me start off about the service. The hostess at the stand was nice and prompt, and the guy who seated us was pleasant as well. Our waitress, Becca, was very nice and attentive. She had quite a few other tables because it was after 10 on a Friday night, but she was still awesome! Now on to the food...we shared an order of wings for an appetizer and got them buffalo style. You can really taste the smoke flavor and the buffalo sauce gives them a nice kick as well. There's a perfect balance of smokiness and heat and they were sooo good! My sister ordered the NY strip steak and she enjoyed it. I tried a piece of it, and I didn't care for it that much...but I just recently started eating steak so it may have just been my tastebuds. I ordered the big cheeseburger which has a 1/2 pound patty that comes with three slices of cheese (I got American). It has to be made with some pretty lean ground beef because the patty seemed to be a 1/2 pound after cooking as well. It was seasoned well, but I asked for it to be cooked medium and it was on the verge of well done which is definitely too "done" for my liking. The brioche bun was very dense and too thick so I ended up cutting half off the top of my bun. Overall it was still a good burger. FYI...the wings were so good that my sister wants to go back before we head out lol
(4)Tania L.
One night in NOLA i decided to let others decide where we should dine. In the city of gumbo, cajun, creole jambalaya, po'boys... What do they pick??? The Hard Rock... At first, i thought it was a joke and that we were simply going to rampage the gift shop (like we had done on several other locations). Sadly i was mistaken. So, here we go, wait is 30 minutes;that alone could have been a deterrent but we were glutton for punishment. When it was pur turn to be seated we were placed right under the vent with A/C pumping full speed, we did "the shuffle" trying to seat those who suffered the most the furthest (we asked for a different seating arrangement but it was packed). Drinks/cocktails came with no price (RED flag). We got onion rings (fairly good but NOT the best i had at HRC), salmon (only good dish of the night), ribs (dried and barely warm), steak (asked for medium rare and got medium-well, after a 20 minute wait... dreaded how much longer it'd he for a new one and chose to eat what i had)... The tattooed server was very nice and accommodating but that didn't prevent us from not being rather disappointed with our meal. Next time I am tempted to let someone else choose where we dine in NOLA (or anywhere else for that matter), I'll remember this experience and say "oooh heeel noooo--ooooo"
(2)Jessica S.
I know what you're thinking... Hard Rock Cafe? Really? Yeah. But just for drinks... Twice. Went on Saturday and we each got out own little bottles of bubbles. Yasss!! That made for the beginning of a fun morning! Sunday was--duh--Sunday Funday, so the mimos were $3 of delicious. Not sure about the food. I'm sure it's pretty standard all around. But definitely hit them up for at least Sunday Funday!
(4)Chris M.
Part of that work meeting that I mentioned in a previous review involved eating lunch here at the Hard Rock Café. We had a group of 21 people. Our company booked the party area. Included with our reservation was a table full of appetizers for us to munch on and a set menu with 5 entrées to choose from. The appetizer table had loaded nachos, onion rings, and hot wings. I sampled the hot wings which were juicy and delicious. I didn't get to the onion rings on time but that's OK. The entrées we had to choose from were a cheeseburger, a bacon cheeseburger, a chicken Caesar salad, a honey mustard chicken sandwich, and a pasta dish. The three others at my table along with myself all got the bacon cheeseburger. It came with a side of fries. It was your typical burger, nothing special, nothing bad, just average. The fries were just ok. Breaking down the components of the burger, the patty was average (could have been seasoned better), the cheese was good, and the bacon was ok. I got it without the bun as I always do (no carbs for me) so I can't judge the bun. The service was just ok. They handled our group pretty well but were not very talkative. It seemed like they were going thru the motions like they knew they were already getting the large party gratuity and figured they didn't need to wow us. I'm giving them three stars and that is probably generous only because we were on a time schedule and the staff got us in and out in our allotted time frame. Plus I thought their hot wings were good. But their burger was average and the service was only decent. I'm not sure if I'd go back for a regular dining visit, but if I do, I'll adjust the rating accordingly.
(3)Charles H.
WHY WOULD ANYONE, EVEN A TOURIST, EAT HERE? My last Hard Rock $50 comp card was expiring so I ordered a lot of take-out. I was going to dine in but their 1997-ish sickly-palid, overly-pierced, mowhawked, and tatted decor/wait staff creeped me out. But the surly patrons were even sadder... ABSOLUTELY WORST RIBS I'VE EVER HAD (SEE PIC) Hard Rock's blasphemy to well-meaning hogs everywhere were so charred that the few shreds resembled burned pulled-jerky. It's obvious (I'm from a beef producing family) that the cheapest cuts were sourced and then doused heavily in BBQ sauce to hide their nastiness. NON POSTED DRINK PRICES Who orders a drink and relies upon their waitress to quote the "going rate" even on a beer!? Not a single cocktail price is posted in Hard Rock's menu (see pics). LISTEN-UP TOURISTS! GO HERE INSTEAD: Nearby festive bars with cheaper, way better food: Cajun Mike's, Yo Mama's, MRB's, Walk On's, Desire, Felipe's; and finer happy hours at Domenica, SoBu, Tableau, Lüke.
(1)Ashley B.
Second time I have eaten at a hard rock cafe. Awesome as usal! I had a giant burger and got the $14 cocktail that you actually get to keep the glass. Desert was also sooo good. Hilly recommend coming here!
(5)Will G.
This has to be one of the nicest buildings and restaurants on Bourbon Street. Clean, smells good inside, cold drinks, decent food, bad azz bar & atmosphere. Good Eats & Cheers!
(4)Carlos C.
It was HRC good, no better no worse. Food took a little longer than I expected, but not too bad. My son had one of their burgers and I had the jambalaya which I think is only available in NOLA.
(4)Tiff C.
Normally I would nevah, evah evah evah, go to a damn Hard Rock Cafe in one of the best food cities in the world, but I did. I'll liken it to one of those one night stands..you know, the ones where afterwards, when you do the walk of shame home, and oddly enough you don't feel guilty about it 'cause the person was kinda hot, and not crazy, and you actually gave them your real phone number. The Hard Rock was kinda like that. We only went because it started to rain and I could not get my bone straight flat ironed hair wet. It was close to our hotel, but too early for us to check in. We were hungry and this was the first place that was easy to duck inside from the rain. Surprisingly, the food was good and I had one of the best drinks of all the drinks I had in New Orleans. The Big Kablue-Na is SUPER GOOD!!! My friends loved the twisted mac & cheese, the grilled chicken arugula salad was yummy, and both the burger and club sandwich was delicious. Service was very good and it was a nice start to our weekend. I would totally come back and eat here even if it's a restaurant chain. Good food is good food.
(4)Ryan W.
Didn't eat much but had a few beers and chicken nachos best nachos I have had in a very long time
(5)Jeremy M.
Poor Hard Rock. The legend wants the legacy back. The ambience is always good and the music is nice. But the originality is gone and their mission for awesome food. Their New Orleans Local Legend burger had for its special ingredient... mac and cheese... ????? Why not Cajun spices or crawfish or shrimp or some concoction that spoke and said "Now that is a bite.of New Orleans". Very uninspired. And their deserts have weathered even worse. What used to be a threatening tower of ice cream is now a measly morsel at the full price of their once great sunday. Ceasar cries "Et tu Brutus?"
(3)Kate I.
Had to have a steak, but wanted moderate pricing (def not Morton's or Ruth Criss price tonight). What our awesome waiter Antonio brought was a carnivore's delight. Rather would have had the fries than the mashed taters. The cut fries are crisp & perfect. The broccoli was decent, it had a crunch but the end of stalk was wilted. Everyone else in the group enjoyed their meals ad well. We were seated & waited on promptly. Antonio made a fresh pot of decaf for us automatically. Def not servin the old pot. New Orleans has the best Hard Rock Cafe I've been to & I'be been to the majority of the ones in the states. Definitely recommend!
(5)Frenchel P.
My party & I were throughly pleased with our menu selections tangy wngs, cowboy steak, Cesar w/salmon (perfectly grilled), Arnold Palmer, margaritas....along w/ EXCELLENT, COURTEOUS service provided by manager Mark, Host Ashley, and server Kelly. naturally New Orleans
(5)Jenna N.
It's pretty fun here. We came for lunch and didn't have to wait at all for a table. The service was good. We only came for dessert: the Apple cobbler. I'm not a fan of the cobbler but my mom loved it. Air conditioned. Clean. A little pricey. Great place to go while you wait to go to the airport.
(4)Lo S.
Average. I could end there butttt...Lemme explain. I've been to Hard Rock ALLLL over the world. (That's really sad and pretty cool at the samn D@MN time) At this particular location, we landed here after several, errrrrr...Frozen drinks. It's Bourbon. It was uber-crowded. I have no idea of the time. But after 9-10pm, it matters not. Alll the restaurants are busy. When your hungry...you'll eat anywhere that has the shortest line. That was this place. We waited like 40 minutes after being told 25. They also make you toss your drinks from outside. WHHHHAAATTTT?!?!?!? Come again? I didn't hear you. You said throw this delicious combination of frozen amazing that I have waited 3 years for? All the other restaurants let you do it. BLAAAAAHHH!!! Ole party pooper people. Anyhoolio....I ordered a Arugula salad and fries. (yes I know. Confused, much?) My friends ordered some Chicken pasta dish and Wings. ALL OF US WERE Hungry enough to slurp Crawfish heads in abundance and we didn't eat all of our food. That's telling, is it not? I prefer local cuisine over over-hyped vanilla American burger and fries joints any day. I keep getting dragged to them by my friends that don't share the same enthusiasm for local culture. My recommendation: Enrich your spirit and Just eat authentic Cajun food when you're in New Orleans. Go to the places that provide a great NOLA experience.
(3)Armando C.
Had a great time at the Hard Rock Cafe. I had the New York strip steak, fiancé had a Hickory BBQ Bacon Cheeseburger. We also had a few drinks I had a Bloody Mary and she had a Twist and Shout Shake. Our waitress Leonard was great and very attentive even with all the kaos from Mardi Gras she still managed to keep up
(5)Jackie C.
Came in on a Thursday night and was quickly seated with my husband. Service was prompt and friendly and the food was pretty good. The bruschetta appetizer was our favorite!
(5)Karen L.
The decor is the only reason I didn't give this HRC a one-star rating. The food at every HRC we go to is getting blander and more generic; and the quality of the food is going downhill. On top of that, service at this HRC is HORRIBLE. Do they train their servers to ignore their customers or what?
(2)James P.
Really disappointing. Service really poor. Food marginal. Would not recommend.
(1)Danielle J.
How did this place get such high ratings? We went here because some in our party don't eat seafood so options were limited in a short notice. I wish I had skipped lunch. There was a group of us and I will say that we were seated promptly and that our server was awesome. The food was overpriced and noone liked their meals. This wasn't a picky group obviously because they chose a chain restaurant. None of us finished our meals. Nothing else is even noteworthy.
(1)Monica B.
Yes, it is a hard rock but it is in the heart of the French Quarter so it definitely has its own twist. lets start with the "Ehhh..." The food was ok. I hate seafood so my options for eating on bourbon were slim, so we came here. I had a pulled chicken sandwich and it was good. Not memorable, not something I would order again but still good. What made this review 4 stars was the amazing service from start to finish. Hostess, busboys and especially servers made sure that we were being treated like royalty. It was a much better experience than the one we had a previous night in a fancy restaurant. Its a great getaway from the overwhelming noise snd smells of bourbon while still keeping up the ambiance.
(4)Mario P.
As usual , warning, I'm a Hard Rock Fan. The food as usual is very predictable , consistent and generally reliable. During this trip, I was what I expect , ok food, overpriced. The cold beers in draft, particularly the local craft was awesome. As usual the staff and waitress did a very good job and are friendly . Always worth at least a stop during a trip.
(4)Thomas A.
Hard Rock Cafe is pretty much the same in the places we've been to them. They have consistent products, service and atmosphere which is a safe thing if you're not into venturing much into the local cuisine or food scene. We just stopped here to buy a t-shirt as we have eaten at Hard Rocks in Helsinki and Copenhagen. The atmosphere is always pleasant and the staff are always pleasant.
(3)Brandon C.
If you are looking for a place that might have a table fairly quickly that is above fast food in taste and price, but can still accommodate poorly dressed and slightly buzzed clientele who don't want to spend a fortune or tempt fate with spicier local fare, this could be the one. This Hard Rock has cool looking Dr. Seuss like floors, but is otherwise a bit on the ordinary side. The move to this location was probably a must for the Hard Rock brand, but it does not inspire. The food and the service are commensurate with other Hard Rock locations. However, when you look around and see un-bussed tables or go into restrooms that are not exactly clean, you don't always leave feeling great about the experience. That was my experience here. The service here is good, but could be even better.
(3)Chris A.
I've visited my fair share of Hard Rock Cafes around the Southeastern United States, and they're all pretty much the same. The best of the best is usually hovering around a 7.5/10, with the mess-ups usually earning a 3/10 from me. This time was a 7/10. The onion rings appetizer was good, crisp, not soggy, and came with a delectable barbecue sauce that I can still remember vividly. The Local Legendary burger at this location was a normal burger with crawfish tails all up inside it, and it worked wonderfully. I haven't had one like that before, and I really enjoyed it. If it wasn't for the semi-usual below average service, I would have dished out a 4-star review.
(3)Dale H.
After 4 days of eating "Big Food" in this wonderful city, I needed a break. I was gastronomically worn out, and didn't think I could eat another plump, juicy oyster or another bowl of fabulous seafood gumbo. I needed to back off ... so we headed out to the Hard Rock Café for supper. My husband had an -enormous- cheeseburger. I had a Caesar salad with grilled chicken. This was exactly what I needed. The salad was crisp, the croutons were tasty, and the dressing was delicious. The chicken was moist and very nicely seasoned. The husband only eats carbs when we are out of town, so it was wonderful watching him tackle that burger, with juice dripping down his hands, and putting fistfuls of fries into his mouth. Go baby! Go! Overall it was a very good meal. My only complaint would be about the volume of the music being played. It's L O U D ... but I really enjoyed the selection. So, yeah, it's a chain restaurant, but it's not a bad option if you need a pause from all the fabulous Big Food NOLA has to offer!
(3)Steve T.
Hard Rock Café, New Orleans LA. We stopped here when we were actually looking for Bubba Gump Shrimp Co. in New Orleans. Pro's Friendly wait staff Awesome location Awesome décor (memorabilia is different in every Hard Rock) Outstanding music Larger gift shop . Con's Usual touristy food Usual over priced menu Nothing stood out to make this location really any different from the others. Summary- My now EX-Girlfriend and I found ourselves spending the day in New Orleans while on our way to Seattle from Florida. We had fun taking photos, walking through the French Quarter and looking in all the gift shops. When it came time to eat, my now EX-GF suggested we try Bubba Gumps as I had never eaten there, however it was hard to find. On the way to the area we thought it might be in, we saw Hard Rock and decided that this might be just as unique and fun. One thing I did like about this location was the usual wait staff you look forward to seeing at Hard Rock. The Tattoo's, the rockers, the little off set, the individualistic fun people that you normally see at Hard Rock. It was interesting and usual, but nothing to write home about. Definitely stop in if you are in the area, but don't expect anything different from this location than you would find at any other.
(3)Monica H.
We ate here for dinner on our first night in New Orleans. For appetizers, we had the balsamic tomato bruschetta which was fantastic. The bread was toasted perfectly, the tomatoes were fresh, and it was topped with just enough oil. It was 4 of us and we all got the jambalaya. It was very good. Very flavorful, the shrimp were huge, and the portion sizes were great. For dessert, we had the hot fudge brownie and ice cream, which had way too much whipped cream and the apple cobbler with ice cream, which was light and delightful (the caramel sauce was to die for). My only complaint was that our server charged us for an extra drink and I had to send the check back twice in order to get it fixed. Overall good experience - great food and good service.
(4)Racheal Y.
The Hard Rock Cafe French Quarters New Orleans has a great atmosphere they play awesome videos while you dine. We had the arugula salad minus the grill chicken with ex pecans and a veggie burger topped with portobello mushroom, zucchini, squash, & Swiss cheese it came with season fries with your choice of sauces. The salad was refreshing but and I enjoyed it but my dining partner said it was a bit to tangy.
(4)Mary R.
Had the BBQ bacon cheeseburger with seasoned fries. Burger was cooked perfectly and the fries were flavourful. Not a long wait to be served.
(4)Joseph H.
Typical Hard Rock. Awesome food. I've been to Hard Rocks all over the globe, and somehow the taste of the food never varies from place to place. That's not a bad thing either. The pulled pork is my go to.
(5)Chas P.
Great BBQ ribs pork chic. Had a taste and when I saw what they looked like had to order. I'd go back.
(4)John F.
Best Hard Rock Cafe I've ever been to. Food great. Drinks great.... Loved the mojitos. Great, great service. Kiley the manager treated us like family. Our waitress was fab too. I had the pulled pork and my wife had the jambalaya. Both were excellent. Big thumbs up.
(5)Elsa M.
Who goes to New Orleans and hits up the Hard Rock? This idiot right here. AGH! I should have been smarter. All the great food options, but I was in a hurry and just wanted to grab a to-go order before heading back to my hotel and setting up Part 1 of the Bachelorette festivities for my girl. A friend and I ordered at the bar. I got two appetizers: a side salad and a skewer of shrimp. While I waited, I ordered a Hurricane. The Hurricane was made with nothing but syrup and tasted like sweet, sweet crap! My two appetizers took almost 45 minutes to come out and, when they did, they came out as a shrimp salad, not a shrimp skewer and salad. The poor bartender had to run back and forth to the kitchen for ever order, but was kind enough to go back and have them change it. Normally, I wouldn't mind a shrimp salad, but I had it in my mind that I was going to have a cold salad and a warm skewer, not a lukewarm salad. Anyway, they changed it -- so I thought. When I got back to the hotel, I noticed that they just took the shrimp off the salad and put it in a separate container. They didn't even put it on a skewer at all! The lettuce on the salad was therefore warm and a bit soggy. And the shrimp itself wasn't really cooked well at all. Don't go here. There's no reason. Even if you are in a hurry, just eat at your hotel. Chances are whatever is in the vending machines will be better than takeout from here.
(1)L M.
Don't go if you're not starving to death. Service is okay. Food is barely mediocre. It's New Orleans, tons of great places to go!
(3)Big D.
The food was good, chicken slightly dry but overall good. The service was slow for myself and others. I witnessed one table walk out due to no server visit. Another table appeared to almost leave but then the server went to them. The staff seemed upbeat and happy though.
(3)Queenie D.
BIG SHOUT OUT TO THE FABULOUS GEORGE AT THE GIFT SHOP REGISTER. -you totally rock, and our five minutes encounter was the most memorable part of our day trip to the Big Easy. You, sir, embody what fabulous mean. As usual, my trip to a Hard Rock Cafe is due to my mother's ever growing (and slightly alarming) collection of HRC t-shirts ... this growth can be blamed on me since everywhere I go, I buy one of these t-shirts, and this is the first time I gave HRC a five star review all due to a super rockin experience we had with George. The selection of souvenirs were nothing extravagant, but we did find the ever classic white t-shirt with the logo and the city name. On most HRC, you do find the total rocker, biker, and hippie type with their tats, piercings, colored hair, spiky accessories and etc which is what HRC should be... heck, it is a cafe made for hard rockers right? but with the array of the wonderful personalities that had come and gone this place, out of the many people I have encountered under the roof of HRC, one stands out- did I say George already? lol. but yeah, I think I have drooled enough. Thank you George... you catapulted New Orleans Hard Rock Cafe as one of my looked forward to destinations... who cares looking at left over memorabilia of long gone rock stars when there is one rockin' it at the store?
(5)Vonda P.
Let me preface this by saying I've gone to many Hard Rock Cafes prior to invention of YELP so I don't have reviews of them on here but my review on this one is in comparison to the others. Dallas NY Houston Chicago Phoenix Atlanta Vegas Miami Memphis... among others. The food had always been great. But here at the New Orleans location it was just so so. The wings were good. BUT the Mac n cheese with chicken was extremely bland. Pasta wasn't cooked in salty water so my adding salt afterwards did no good. I added lots of pepper trying to add some flavor but.. meh BLAND!!! Ckn was dry. Garlic bread tasted like it was soaked in lemon. Was nasty! I didn't want to send back for fear of what they do with the next thing they bring out. Very disappointed. The memorabilia is cool and all and server was OK. Happy and dancing around and stuff but I'm just not sure how ya can mess up Mac n cheese. And $17 mac n cheese? I was expecting to eat more than three bites. :( UPDATE---I am updating this and changing my 2 star to a 1 star. Our original charge to our credit card went through (Including the tip). Then they charged us again just for the tip portion a day later. We have submitted this erroneous charge to our cc company and referred it to Hard Rock's manager so they can take off that additional charge which is just for the tip. Very shady... meh.
(1)Jeremy T.
Love eating here when I'm in the quarter, great food, great location along the river walk, great atmosphere, can't wait go back when I get home.
(5)Sandy L.
Hubby and I decided to stop here as they were on the way back to our hotel. We were seated promptly, but it took about 5 minutes before a waiter came to our table which is a little long to me to not even be acknowledged. The rtest of the meal was fantastic! Our server Joe was also pretty good. We ordered the pulled pork nachos as an app to share which was pretty good. They were piled high and there was no shortage on cheese though. The only surprising thing is that the pulled pork had no barbecue sauce which is what you would expect from vinegar based sauces. Both hubby and I ordered the ribs which came with a rack of ribs, ranch barbecue beans, chunk of cornbread, and a small side cup of cole slaw. The rib rack was HUGE on both our plates and tasted great! I didn't think too much of the beans and personally don't prefer vinegar based coleslaw, but hubby enjoyed both. Although the cornbread was a little dry and crumbly, it tasted perfect with the extra side of barbecue sauce I requested.
(3)Rebustino B.
A little disappointed that they didn't have a local legendary burger the time I went but the tango burger was excellent. For desert a must try is the Oreo cheesecake. Service was pretty good.
(3)Kaitlin H.
Why eat at Hard Rock Cafe when you're on bourbon street, or even in New Orleans?! The menu is comparable to Applebee's and is way pricey. There's so many great places to eat in Nola, don't waist your time or money...also, never upgrade your cocktail to the larger glass...I've never paid $13/14 dollars on a drink and not got nothing but juice, just throwing out a necessary warning.
(2)